hil77 Terms and Conditions

hil77 is an online betting and casino platform that provides cricket betting, live casino, slot games and other casino services for Bangladeshi players. By using the platform you confirm that you have read these terms and conditions in full and have agreed to comply with them.

These terms and conditions apply to all services, products, promotions, bonuses and every section of the website of hil77. Alongside these terms, our Privacy Policy and Responsible Gaming Guidelines will also apply.

To register at hil77 and use its services, you must:

• Be at least 21 years of age.
• Not be a resident of any jurisdiction where online gaming is legally prohibited.
• Use the platform voluntarily and of your own decision.
• Use your own personal account — operating on behalf of another person is prohibited.

hil77 reserves the right to verify age at any time. Failure to provide the required documents when requested for verification may result in temporary suspension of the account.

When creating an account at hil77, you must provide accurate, complete and up-to-date information. Creating an account with false information is a direct violation of these terms and conditions.

• Each individual may hold only one account. If multiple accounts are found, all accounts will be closed.
• Account login details — username and password — must be kept completely confidential. Access to the account must not be given to any third party.
• If you notice any unauthorized activity on your account, you must inform the support team immediately.
• Transferring, selling or passing on an account to another person is strictly prohibited.

For identity verification, hil77 may request a National ID (NID), passport or an approved government document. Verification of payment method ownership may also be required during financial transactions.

Deposit Rules:

• The minimum deposit amount is ৳100 for each method.
• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party accounts will not be accepted and such transactions will be returned.
• Deposit amounts are generally credited to the account instantly.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawal requests will only be sent to the payment method used for the deposit.
• The specified wagering requirements must be met before withdrawing bonus funds.
• hil77 may request additional verification documents before processing a withdrawal if needed.

As part of its anti-money laundering (AML) policy, hil77 monitors suspicious transactions. Additional verification or investigation may be required in the case of unusual transactions.

hil77 offers various types of bonuses and promotional offers. Each bonus has its own terms, which are detailed on that bonus page or in the promotional notification.

General Bonus Terms and Conditions:

• The specified wagering requirements must be fully met before withdrawing bonus funds.
• Each bonus offer must be used within a set validity period; once the period has passed the bonus will be cancelled.
• Multiple accounts from the same household or IP address may not claim bonus benefits.
• Strategic betting for the purpose of exploiting bonuses (for example, placing bets on opposing outcomes to take risk-free profit) is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be cancelled.
• hil77 reserves the right to withdraw or change the terms of any bonus or promotion.

VIP Program: The hil77 VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback benefit is provided at each tier: up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% weekly cashback at Diamond. Eligibility to move to a higher tier is determined based on the player's activity and participation.

The following rules must be followed when betting at hil77:

• Once a bet is confirmed it generally cannot be changed or cancelled — where a specific cash-out feature is available, its own rules apply.
• hil77 reserves the right to make the best decision regarding bets affected by technical errors or server issues.
• In sports betting, the outcome of any event will be settled based on the defined rules.
• If incorrect odds or payouts are displayed due to a technical or human error, hil77 reserves the right to void that bet.
• Casino games use Random Number Generator (RNG) technology, which ensures fair play.

hil77 provides various types of gaming services including sports betting, live casino, slot games and fishing games. Separate rules may apply for each game category.

The following activities are strictly prohibited at hil77:

• Creating an account using a false identity or another person's information.
• Creating multiple accounts to claim bonuses or benefits.
• Using bots, automated software or artificial intelligence to conduct betting or gaming.
• Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
• Participating in match fixing, collusion or other dishonest gaming activities.
• Using the platform for money laundering or legitimizing funds from illegal sources.
• Harassing, threatening or behaving inappropriately toward other players.
• Attempting to gain unauthorized access to the platform's servers or systems.

hil77 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraudulent or deceptive activity is suspected.
• If identity or payment verification fails.
• Upon a court order or request from a law enforcement agency.
• If the account remains inactive for an extended period of time.

Users may also request account closure at any time. In that case, a withdrawal of the existing balance must be requested. Any active bonuses will be cancelled.

As part of responsible gaming, users may voluntarily take a temporary break (self-exclusion). For more details, see our Responsible Gaming page.

hil77 places the highest importance on protecting users' personal information. Our platform is secured by SSL encryption technology and all financial transactions are conducted through encrypted channels.

• Details on how your information is collected, used and stored are set out in our Privacy Policy.
• hil77 will never ask for your password or full card number by email or chat.
• Use a strong password for your account security and change it regularly.
• If you experience any suspicious activity or phishing attempts, contact us immediately at [email protected].

hil77 believes that gaming should be an entertaining activity, not a problem. We encourage all our players to play responsibly.

• Only wager an amount of money that, if lost, will not cause you financial hardship.
• Do not think of gaming as a source of income — it is a form of entertainment.
• Avoid playing with savings, borrowed money or funds set aside for necessary expenses.
• If you notice signs of a gaming addiction, contact our support team.

hil77 provides deposit limits, session limits and self-exclusion features. For more details, see our Responsible Gaming page.

Entry by those under 21 is strictly prohibited. If a child or teenager in your household uses your device, keep your account logged out.

The hil77 platform provides its services on an "as is" basis. hil77's liability is limited in the following matters:

• If gaming is disrupted due to internet connection issues, power outages or your device.
• If loss occurs due to third-party software or hardware failure.
• If service is interrupted due to unexpected technical disruptions or during maintenance.
• If an account is compromised due to the user's own negligence.

hil77 always strives to provide uninterrupted service, but cannot guarantee completely uninterrupted service. Advance notice will be given as far as possible before scheduled maintenance activities.

hil77 reserves the right to change, amend or update these terms and conditions at any time. Changes will be published on this page and the "Last Updated" date at the top will be revised.

For significant changes, a notification may be sent to the registered email address. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

It is therefore advised to visit this page regularly to stay informed about any changes to the terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 — directly on the platform
• Language: Support available in Bengali and English

Our support team is at your service seven days a week, twenty-four hours a day. Our goal is to resolve any complaints or disputes quickly and fairly.